Shipping policy

Thank you for shopping with Golden Octave Tattoo Company.

We take care to package and ship each order with attention so it arrives safely and in great condition.

Shipping Locations

At this time, we ship within the United States only.

Order Processing Time

Orders are typically processed and prepared for shipment within 3–5 business days.

Processing time refers to the time needed to prepare and package your order before it is shipped. Processing times may vary during busy periods, holidays, or when items are custom made.

Shipping Carriers

We ship orders using various trusted shipping carriers depending on the destination and the most reliable delivery method available.

Tracking information will be provided when available once your order has shipped.

Custom and Handcrafted Items

Some items offered by Golden Octave Tattoo Company, including custom artwork, pendants, or specialty healing devices, may require additional preparation time. When an item is custom made or produced specifically for an order, processing times may be longer.

If additional time is required for your order, we will do our best to communicate that clearly.

Shipping Delays

Once an order has been shipped, delivery times are determined by the shipping carrier. Golden Octave Tattoo Company is not responsible for delays caused by carriers, weather conditions, or other factors outside our control.

Lost or Damaged Packages

If your order arrives damaged or appears to have been lost in transit, please contact us as soon as possible so we can review the situation and assist in resolving the issue with the shipping carrier.

Local Pickup

Local pickup may be available at the studio location. If you are interested in picking up your order locally, please contact us to arrange a pickup time.

Contact

If you have any questions regarding shipping or your order, please contact Golden Octave Tattoo Company through the contact information listed on our website.